Gartner recently published the Top Strategic Technology Trends for 2025 report, reporting how, autonomous AI agents (i.e. agentic AI) “will dramatically upskill workers and teams, enabling them to manage complicated processes, projects and initiatives through natural language.

Furthermore, Gartner states, “Until now, AI models such as large language models (LLMs) have performed tasks including generating text and summarizing documents, but they haven’t been able to take action by themselves on their own ‘initiative.’ Instead, they’ve acted on your prompts. Agentic AI is changing that.

Download this Gartner research to learn the potential opportunities and risks of agentic AI for IT leaders and learn how to prepare for this next wave of AI innovation. Streamline Access to Customer Data to Seamlessly Analyse & Act upon Insights in Real-Time.